Straightset QR: Raising the Standard in Safety and Efficiency

Straightset has always stood by its ethos of “health and safety being our top priority,” and the Straightset QR customer portal is a testament to exactly this.

Straightset QR has transformed the way our customers approach daily safety checks, compliance, and equipment management. Designed by our in-house software engineering team, the portal was built with one clear goal in mind: to make life easier, safer, and more efficient for engineers in the workshop.

And did we mention the best bit? It’s completely free for our service contract customers.

 Built specifically for Garage Equipment

Unlike off-the-shelf customer service systems, Straightset QR has been developed entirely in-house, specifically to manage multiple garage equipment assets, with different functionality available depending upon who is accessing and what they need. This means every feature has been carefully designed around the real-world needs of our customers.

From intuitive navigation to practical functionality, the system reflects direct feedback from the engineers who rely on it every day.

One of the most valuable features of Straightset QR is its daily safety checks interface. Workshop teams can quickly carry out and record essential pre-use inspections directly within the portal, eliminating paperwork and reducing the risk of missed checks.

Technicians can access simple forms to conduct pre-checks of equipment they use regularly, and managers can easily identify who is and isn’t doing their checks within the workshop.

This streamlined process not only saves time but also ensures that safety procedures are consistently followed across all operations.

Supporting Compliance in a Changing Landscape

With health and safety at the forefront of every workshop's operation, having a reliable and accessible system in place has never been more important. Straightset QR provides a digital record of all completed checks, giving businesses confidence that they are meeting regulatory expectations and maintaining high safety standards.

But safety doesn’t just stop at identifying issues; it’s about acting on them quickly. If a fault is logged within the system, Straightset QR immediately notifies both Straightset’s Service Team and the technician’s line manager. This instant communication ensures that issues are addressed without delay, helping to prevent further risk and minimise downtime.

At the same time, the system promotes accountability and reinforces safe working practices, all whilst creating a clear and traceable digital audit trail, an increasingly essential requirement in modern Health & Safety governance.

Looking Ahead

Since the launch of Straightset QR has been a huge success, already helping hundreds of garages across the UK stay up to date on equipment maintenance and make their workshops even safer. But this is just the beginning. We remain committed to continuously improving the platform, introducing new features, and responding to customer feedback to ensure it continues to meet the evolving needs of the industry.