Privacy and Cookie Policy

Background:

 Straightset Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.straightset.co.uk (“Our Site”) and (subject to the exceptions in section 6, below) We do not generally collect personal data about you unless you contact us (see section 5, below). Any personal data We do collect will only be used as permitted by law. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately. 

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings: 

“personal data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the  EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

“We/Us/Our”

means Straightset Limited , a limited company registered in England under company number 02196324, whose registered address is at Stadium Close, Dukeries Industrial Estate, Claylands Avenue, Worksop, Nottinghamshire, S81 7BT.

2. Information About Us

2.1            Our Site is owned and operated by Us.

2.2            Our VAT number is 471061472.

2.3            Our Data Controller is Nick Hopwood, and can be contacted by email at nick.hopwood@straightset.co.uk, by telephone on 01909 480055, or by post at Stadium Close, Dukeries Industrial Estate, Claylands Avenue, Worksop, Nottinghamshire, S81 7BT

 

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

 

4. Your Rights

4.1            As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

4.1.1      The right to be informed about Our collection and use of personal data;

4.1.2      The right of access to the personal data we hold about you (see section 8);

4.1.3      The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 9);

4.1.4      The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 9);

4.1.5      The right to restrict (i.e. prevent) the processing of your personal data;

4.1.6      The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

4.1.7      The right to object to Us using your personal data for particular purposes; and

4.1.8      Rights with respect to automated decision making and profiling.

4.2            If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 9 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

4.3            For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

 

5. What Data Do We Collect?

5.1            Subject to sections 5.2, 5.3 and 5.4, We do not collect any personal data from you by the general use of Our Site.

5.2            Section 11 sets out the Cookies that We use.

5.3            If you send Us an email, We may collect your name, your email address, and any other information which you choose to give Us.

5.4            If you place an order through Our Site in addition to the information in 5.2 We will collect from you your postal address and our payment partner SagePay will collect your payment card number, expiry date, CVV code and billing address.  This information is not available to or stored by Us unless you complete your order by telephone.  In those circumstances the information is securely destroyed once it is appropriate to do so.

5.5            By creating an account or placing an order through Our Site you give us consent to use your data for the purpose it was provided.

 

6. How Do We Use Your Data?

6.1            If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under GDPR at all times. For more details on security see section 7, below.

6.2            As noted above, We do not generally collect any personal data. If you contact Us and We obtain your personal details from your email, We may use them as follows:

6.2.1      To reply to your email; or

6.2.2      To comply with Our obligations under the contract that arises between Us and You when You place an order for goods through our Site. 

6.3            You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

6.4            We will not share any of your data with any third parties for any purposes except to comply with Our obligations under the contract that arises between Us and You when You place an order for goods through our Site.

 

7. How and Where Do We Store Your Data?

7.1            We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

7.2            Your data will only be stored in the UK.

7.3            Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).

 

8. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at p.policystraightset.co.uk, or using the contact details below in section 9.

 

9. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at p.policy@straightset.co.uk, by telephone on 01909 480055, or by post at Stadium Close, Dukeries Industrial Estate, Claylands Avenue, Worksop, Nottinghamshire, S81 7BT. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 8, above).

 

10. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

11. Cookies

Strictly Necessary Cookies:

There are certain first party cookies on this site that are necessary for the site to function. These are cookies that allow you to log into the site and access any protected content.

These cookies cannot be disabled.

Third Party and Nonessential Cookies:

We also use third party cookies and other nonessential first party cookies to enhance the functionality and/or accessibility of the site's content.

If you deny these cookies certain areas of the site may stop functioning as expected.

The table below lists the cookies we collect and what information they store.

Cookie Name

Cookie Description

FORM_KEY

Stores randomly generated key used to prevent forged requests.

PHPSESSID

Your session ID on the server.

GUEST-VIEW

Allows guests to view and edit their orders.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history, if you have asked for this.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

MAGE-CACHE-SESSID

Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-STORAGE

Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-STORAGE-SECTION-INVALIDATION

Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-TIMEOUT

Facilitates caching of content on the browser to make pages load faster.

SECTION-DATA-IDS

Facilitates caching of content on the browser to make pages load faster.

PRIVATE_CONTENT_VERSION

Facilitates caching of content on the browser to make pages load faster.

X-MAGENTO-VARY

Facilitates caching of content on the server to make pages load faster.

MAGE-TRANSLATION-FILE-VERSION

Facilitates translation of content to other languages.

MAGE-TRANSLATION-STORAGE

Facilitates translation of content to other languages.

GOOGLE ANALYTICS

Facilitates website analytics for improved user experience.