Customer Portal

Our inhouse proprietary customer portal provides our service contract customers with equipment history, documentation, service schedules, site and group bespoke reporting as well as equipment daily safety checklists.

In an increasingly data-driven industry, tools such as this play a pivotal role in optimising workshop efficiency, improving safety standards, and maximising return on investment.

straightsetqr
About Straightset QR

Straightset has launched its new proprietary customer portal: Straightset QR — a comprehensive, in-house developed platform designed to streamline equipment servicing and minimise disruption, available exclusively to Straightset Service customers..

Once access area for technicians and managers:

  • Daily safety checklists for individual equipment.
  • View past service visits, calibration certificates, detailed job sheets by individual equipment.
  • Site and group reporting.
  • Request service visits and breakdown support quickly and efficiently.
Straightset QR
QR Code Scanning

Access to the portal is facilitated via a simple QR code scan located directly on the equipment itself. This immediate access ensures that technicians and management teams alike can obtain accurate, real-time information relevant to the specific asset in question, without the need to consult multiple records or systems.

equipment daily checklist
Daily Safety Checklist

One of the portal’s most practical features lies in its daily safety checks interface, which allows workshop personnel to conduct and record essential pre-use safety inspections directly within the system.

If any faults are recorded, the system will inform Straightset’s Service Team and the immediate line manager of the technician, so a safe remedy can be arranged. A quick an efficient response can be actioned to minimise downtime.

Contact Straightset Service

To speak to our service department about our Customer Portal please contact us at [email protected]

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