Straightset launches its proprietary in house Customer Portal - StraightsetQR

In an industry where operational efficiency is paramount, and equipment reliability underpins daily productivity, even minimal downtime can result in significant cost implications for workshops and garages. Recognising this critical need for proactive equipment management, Straightset has launched its new proprietary customer portal: Straightset QR — a comprehensive, in-house developed platform designed to streamline equipment servicing and minimise disruption, available exclusively to Straightset Service customers.

Customer Portal

At its core, Straightset QR addresses the growing demand for greater transparency and control over garage equipment performance and lifecycle management. By providing a centralised hub for key service data, the portal enables garage owners, service managers, health and safety personnel and management to access detailed information on servicing costs, historical repairs, certification records, and scheduled maintenance intervals. All at a bespoke level appropriate to them. This not only supports more informed decision-making but also helps ensure regulatory compliance and reduces the likelihood of unplanned downtime.

Daily Safety Checks

One of the portal’s most practical features lies in its daily safety checks interface, which allows workshop personnel to conduct and record essential pre-use safety inspections directly within the system. If any faults are recorded, the system will inform Straightset’s Service Team and the immediate line manager of the technician, so a safe remedy can be arranged. A quick an efficient response can be actioned to minimise downtime. This promotes accountability, encourages adherence to safe operating procedures, and provides a digital audit trail — an increasingly important factor in health and safety governance. Watch the short video to see how user friendly and easy it is to use the safety checklist https://youtu.be/it6cSZey74w

Simple Access and useability

Access to Straightset QR is facilitated via a simple QR code scan located directly on the equipment itself. This immediate access ensures that mechanics and management teams alike can obtain accurate, real-time information relevant to the specific asset in question, without the need to consult multiple records or systems.

Furthermore, Straightset QR has been designed with scalability and compatibility in mind. Whether managing a single piece of equipment or an entire fleet across multiple sites, the system provides an intuitive user experience, backed by Straightset’s established reputation for aftersales support and technical expertise.

The launch of Straightset QR reflects a broader commitment by the company to support customers not only in the supply of premium garage equipment but throughout the full lifecycle of ownership. In an increasingly data-driven industry, tools such as this play a pivotal role in optimising workshop efficiency, improving safety standards, and maximising return on investment. Straightset is committed to the highest levels of customer service and as such offer the customer portal free to service contract customers. For more information you can contact Straightset at [email protected] or call our friendly teams on 01909 480055.

Customers can access the portal here: https://po.straightsetservice.co.uk/auth-login.php